Malta Gaming Authority is an online casinos regulator that is on the market from 2001. It has been implementing its responsibilities properly and setting higher requirements for casinos applying for its license.
Although there were questions to the regulator relatively delays of solving disputes between casino and player till 2015, though they coped with problems by recruiting additional staff and developing live chat to support players. The regulator improved the overall level of carrying out services. After that, it has become one of the leaders of the industry.
If you can’t solve your problem via live chat, all contacts, including an email, are on the website of the regulator.
I’m satisfied with the quality of service that the Malta Gaming Authority shows, so I recommend it to you!